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Ticket Information

Ticket Philadelphia Hours

Our Contact Center is open Monday through Friday 10:00 AM – 6:00 PM, Saturday and Sunday 11:00 AM – 6:00 PM.  On days where there is a performance, the Contact Center will remain open until 8:00 PM. For general information and single ticket sales, please call us at 215-893-1999. TTY callers use 215-875-7633.

Our dedicated Subscriber Services line is open Monday through Friday from 10:00 AM - 5:00 PM. Subscriber Services may be reached at 215-893-1955. Holiday hours may vary.

Box Office Hours

The Box Office at the Academy of Music is open daily from 10:00AM - 6:00PM (or through the first intermission of the latest event in the building).

The Box Office at the Kimmel Center opens two hours prior to any performance in the Kimmel Center and will remain open until through first intermission of the latest event in the building.

The Box Office at the Merriam Theater opens two hours prior to any performance in the Merriam Theater and will remain open through the first intermission.

Fees can vary by performance and organization. For detailed information on reduced fees, please visit the Academy of Music Box Office.

Personal checks require 10 business days to process, and are therefore accepted at the Box Office for events taking place a minimum of 10 business days after the date of purchase.

View seating charts for Verizon Hall, Perelman Theater, the Academy of Music, the Merriam Theater and the Forrest Theatre.

Welcome to My Account!

Click here to visit My Account, a quick and easy way to manage personal information, interests, and preferences, view your ticket and subscription history, and reprint your print-at-home tickets. Have questions about your order? Call 215-893-1999. Our Contact Center is open Monday through Friday 10:00 AM – 6:00 PM, Saturday and Sunday 11:00 AM – 6:00 PM.  On days where there is a performance, the Contact Center will remain open until 8:00 PM.

Gift Certificates offer unlimited possibilities!

Gift certificates can be purchased in a variety of denominations and are redeemable for events at both the Kimmel Center and the Academy of Music. And they can now be redeemed online! For more information, call 215-893-1999.
Purchase online now!

Community Rush

The Kimmel Cultural Campus offers a limited number of discounted community rush tickets to select performances at the Kimmel Center, Merriam Theater, and Academy of Music!
Click here for an updated weekly listing of available shows. 

Kimmel Campus Presents
Kimmel Campus Presents is pleased to offer a limited number of $10 tickets to select shows. For events in The Kimmel Center, rush tickets go on sale at Kimmel Center Box Office at 5:30pm for evening performances and 11:30am for matinees. For events at the Merriam Theater (250 S. Broad Street) and the Academy of Music (240 S. Broad Street), rush tickets go on sale at each venue’s box office two hours prior to curtain.

Broadway Series
A limited number of $35 tickets will be available for select Broadway Series performances. Rush tickets go on sale at the Academy of Music Box Office (240 S. Broad Street) two hours before curtain and must be paid for in cash

Community Rush Ticket Policies
Seating selection is based on availability and is at the discretion of the Kimmel Cultural Campus. Limit one ticket per person for each purchase. Additional fees will apply.

Student Tickets (KimmelSTIX)

The Kimmel Cultural Campus offers $10 student tickets to select Kimmel Campus Presents and Broadway Series performances through KimmelSTIX, a web-based, members-only program. KimmelSTIX is open to high school, college, and graduate students, ages 17 to 30, with a valid student I.D. card. Buy tickets online with your KimmelSTIX promo code, pay no service fees, and get the best seats available! 
Click here to register and learn more.

Group Sales

Groups can enjoy savings ranging from 10% to 30% on most performances, and exclusive perks including no additional service charges! To start planning, please visit us online.

Official Ticket Outlet

Ticket Philadelphia, a division of the Kimmel Cultural Campus, is the only authorized outlet for individual tickets for shows presented at the Kimmel Center, the Academy of Music and the Merriam Theater. We urge patrons to purchase tickets only through, or the official websites of our Resident Companies. Tickets purchased from other sources are purchased at your own risk. Many unauthorized ticket sellers use website names that are similar to our website or even include the names of our various venues. These websites are not authorized to sell tickets to events in our venues. By purchasing only through our official outlets, you are assured that the ticket you receive is valid and is being sold to you at face value. 

When you buy from someone other than our official outlets:

  • We cannot guarantee that your tickets are genuine and you may be denied entrance to the show.
  • You almost always will pay more than face value.
  • You may unknowingly purchase a limited view seat
  • We cannot replace lost or stolen tickets.
  • We cannot contact you with information on show cancellations, time changes, road closures or traffic updates, upcoming shows or other useful information.
  • You are supporting businesses that make it harder for true fans to see their favorite performers without paying a premium charge.

Ticket Policy

Important: Please click here to view the full Ticket Policy.

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